Who We Are
PENGUIN COLD CAPS WHITE GLOVE SERVICES
Your Professional Hair Givers
Independently Owned & Operated
Licensed, Bonded, and Insured.
Compassionate Caring for our Clients.....Penguin Cold Caps allow the Client to take control of how they look and feel!
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Personal White Glove Services Advocates assist Clients from Hospital to Home Care. We are there to provide Cold Capping Assistance so you can relax and take care of you and your health!
How To Start
WE ARE ONLY SERVICING THE RENTALS
RIGHT TO REFUSE SERVICES TO ANYONE AT ANYTIME FOR ANY REASON, INCLUDING NON PAYMENT OF SERVICES AT THE TIME OF SERVICE. Any verbal or physical abuse towards a WGS Professional will not be tolerated and will immediately halt further service without a refund.
If you have any questions, call directly.
How It Works
RETURNS AND REFUNDS
When using our White Glove Service (Full Day- 8 Hours), our professional White Glove Service Associate will return the Penguin Cold Cap Kit for you as part of our service.
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If using the At Home Training or the 3 Hour In-Hospital Training, you as the client will need to RETURN THE ENTIRE KIT to the Penguin Depot in Michigan. Ask your Associate for return information once you are done.
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** We do not offer refunds as part of our White Glove Service, Live Training, or At Home Training for personal use. All Cold Capping is offered on a voluntary basis and therefore, the client is aware there are no guarantees , even with professional service.
Cancellation Fees
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All personal cancellations in less than 48 hours is $325 Plus the cost of the dry ice (starting at $110+).
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All personal cancellations in less than 12 hours is the full 8hr rate of $625
Plus the cost of dry ice (starting at $110+)
Plus the cost of travel (if capper is on the way OR at the infusion center)
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All medical cancellations in less than 48 hours is $125 Plus the cost of dry ice (starting at $110+)
