Who We Are
PENGUIN COLD CAPS WHITE GLOVE SERVICES
Your Professional Hair Givers
Independently Owned & Operated
Licensed, Bonded, and Insured.
Compassionate Caring for our Clients.....Penguin Cold Caps allow the Client to take control of how they look and feel!
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Personal White Glove Services Advocates assist Clients from Hospital to Home Care. We are there to provide Cold Capping Assistance so you can relax and take care of you and your health!
WE ARE ONLY SERVICING THE RENTALS
How It Works
RETURNS AND REFUNDS
When using our White Glove Service (Full Day- 8 Hours), our professional White Glove Service Associate will return the Penguin Cold Cap Kit for you as part of our service.
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If using the At Home Training or the 3 Hour In-Hospital Training, you as the client will need to RETURN THE ENTIRE KIT to the Penguin Depot in Michigan. Ask your Associate for return information once you are done.
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** We do not offer refunds as part of our White Glove Service, Live Training, or At Home Training for personal use. All Cold Capping is offered on a voluntary basis and therefore, the client is aware there are no guarantees , even with professional service.
Cancellation Fees
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Cancellation of personal service or training within 48 hours of scheduled time results in $125.00 cancellation fee, plus the cost of Dry Ice. The fee does not apply to rescheduled appointments caused by the cancellation of lab reports. The charge for Medical Cancelation is $75, plus ICE Cancellations upon the arrival or start of Capping Services due to clients choice is charged full day rate , plus the cost of dry ice. IMPORTANT: If WGS Capper already starts capping the rate the cancelation goes up to the next price point: $250 if 2 hours , $395 if 3 hours, and $555 if 6 or more hours occur before the cancelation
