
White Glove Services
SHIPPING POLICY
RENTING PENGUIN COLD CAPS
White Glove Services for Monthly Rental Clients
Click on "Learn More" to first rent the Penguin Cold Caps. The Penguin Kit is rented by you on a monthly basis from start of treatment until you finish. Once you place your order on www.penguincoldcaps.com, you simply come back to this site and ORDER the WHITE GLOVE SERVICES at the end of this website. Our professional team provides White Glove Services to those clients who need additional help at the treatment centers, or during Covid-19, have to have a professional Penguin Rep assist them at the cancer center. Click on "Learn More" to start your process.
POLICIES
RETURNS AND REFUNDS
How It Works
When using our White Glove Service (Full Day- 8 Hours), our professional White Glove Service Associate will return the Penguin Cold Cap Kit for you as part of our service.
If using the At Home Training or the 3 Hour In-Hospital Training, you as the client will need to RETURN THE ENTIRE KIT to the Penguin Depot in Michigan. Ask your Associate for return information once your Chemo treatments are done.
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** We do not offer refunds as part of our White Glove Service, Live Training, or At Home Training for personal use. All Cold Capping is offered on a voluntary basis and therefore, the client is awared there are no guarantees , even with professional service.


WHO WE ARE
PENGUIN PROFESSIONALS
Compassionate Caring for Cancer Patients.....Penguin Cold Caps allow the Client to take control of how they look and feel during Chemotherapy!
Personal White Glove Services Advocates assist Chemotherapy Clients from Hospital to Home Care. We are there to provide Cold Capping Assistance so you can relax and take care of you and your health on Chemotherapy Days!
We are there for you to provide the "human touch and side to cancer treatments". We are there when your family can not be, especially during the pandemic. Each and every one of our professional trained Penguin Cold Cap Cappers has been "touched by cancer", so we are very empathic in assisting you and your family.

PRIVACY
PENGUIN COLD CAPS WHITE GLOVE SERVICES
Trust Us with Your Information
Your privacy and medical information is of the highest importance to our White Glove Services Team. We are obligated to ensure HIPPA Compliance, and all pertainent laws regarding your specific medical treatment. All of our professional WGS Associates are fully trained and aware of these laws and each one treats each one of his/her clients with the upmost respect and confidentiality.
